I do appreciate my laptop computer. The Macbook Pro is one of the most significant investments of my twenties. I bought it in February of 2006. It has served me well for 2.5 years. I believe it has been an adequate performer for the tasks I set it to.
There has been three instances when this computer let me down:
1. The cd/dvd drive failed to burn media. They techs had it for two weeks.
2. When the external drive failed and I lost all of my media and docs.
3. The hard drive and logic board failed. The techs have had the computer for two weeks now.
At the moment, I have a very long paper due and I just started a new job where the use of a computer that I have tailored fit to my skill-set is necessary.
I would hope Apple would provide a computer to use whilst my computer was being repaired. I could load my backup file with time machine onto the loaner computer and it would be my tailored fit computer. I would use it for the duration of the repair. Wipe the the drive clean and return it to Apple.
This is my petition to Apple, please think about your long-time customers who have helped you build the company to its' current position.
If you are reading my entry, this is my first for a while. My computer is on lock at Apple.
I freaked out when I knew I wasn't going to get my macbook pro back. So I purchased this in a moment of weakness.
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